Policies and Programs

Company Policies & Programs

Broadcast Electronics Product Warranty (Two-Year Limited)
BE hereby warrants all new products manufactured by BE against any defects in material or workmanship at the time of delivery thereof, or that develop under...
Thu, 20 Oct, 2022 at 9:10 AM
Marti Electronics Product Warranty (One-Year Limited)
Broadcast Electronics (BE) hereby warrants all new Marti Electronics branded products, including STL systems, manufactured by BE, against any defects in mat...
Mon, 5 Apr, 2021 at 8:26 AM
BE Customer Care Plan
The Broadcast Electronics Customer Care Plan offers several options to replace or repair most BE, Marti, Itelco, and Elenos equipment.   Customers may choos...
Fri, 10 May, 2024 at 9:58 AM
Spare Parts Availability Policy
Broadcast Electronics is very proud to provide ongoing best-effort support for all of our products, regardless of when they were manufactured.  Using a vari...
Wed, 9 Jun, 2021 at 9:50 AM
Broadcast Electronics Standard Terms and Conditions
CORP-FORM-0096 Rev F 11-06-2023 TERMS AND CONDITIONS 1. ACCEPTANCE: Purchaser’s order is subject to the terms and conditions included in the Quot...
Mon, 6 Nov, 2023 at 12:23 PM
Broadcast Electronics SOFTWARE LICENSE AND SUPPORT SERVICES AGREEMENT
CORP-FORM-0097 Rev B 11-06-2023 SOFTWARE LICENSE AND SUPPORT SERVICES AGREEMENT 1. RECITALS: 1.1 Broadcast Electronics desires to grant to the C...
Mon, 6 Nov, 2023 at 12:25 PM
How to reset your support.bdcast.com password
If you've forgotten your support.bdcast.com user password, you can change it using the following steps: Go here:  https://bdcast.freshworks.com/forgot-...
Mon, 30 Sep, 2024 at 1:24 PM